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Terms of Business

Terms of Business

Stirling Family Support Service became a fully constituted body in 2003 a registered charity and is authorised and regulated by the Office of the Scottish Charity Regulator.

Our charity number is 034768

Policies are subject to Scottish Law.


Complaints Procedure

If you have a complaint about any of our services, please let us know so that we have the opportunity to investigate the problem and put things right. You should first send your complaint to:

Service Manager

36 St John Street




Data Protection Act 1998

We will keep any personal information you give us, in line with the Data Protection Act 1998. 


Our policies are underwritten by Towergate Professional Risks- formerly known as SMG Professional Risks, is part of Towergate Partnership - Europe’s largest independently-owned general insurance intermediary.


Stirling Family Support Service strives to ensure that the information published on our website is up to date and accurate. However, the information on the website is for general information purposes only and does not constitute legally-binding advice or information.

Stirling Family Support Service cannot accept any liability for actions arising from its use and in no event will we be liable for any loss or damage arising out of or in connection with the use of this website.

Stirling Family Support Service cannot be held responsible for the contents of any pages referenced by an external link nor  does it imply a recommendation or endorsement of the views expressed within them.